一宮市の車検なら松田自動車株式会社 | 多様なサービスを提供

お隣り岐阜県の者です。本日、うちの娘が車の急な故障で困って、たまたま近くにあった松田自動車さんに駆け込んだところ、皆さんお忙しい中すぐに接客、そして大変親切に対応していただいたと聞きました。故障の原因は先日受けた別会社で受けた車検での、あまりにも ずさんな整備、不具合部分の修理でした。ファンベルトの付け間違いにより他の部分も破損し、このまま乗って帰ったら危ないからと、社長さんが娘を近くの駅まで送ってくれたとのこと。さらには娘が車検を受けた会社にレッカー手配を頼んだところ「それはあなたの保険会社手配で、、」と断られたらしいのですが、社長さんが「それは車検を受けていただいたお客様に失礼ではないですか？それは完全に責任逃れではないですか？」と不具合の原因説明をしていただき、結果相手方のレッカー手配となりました。ですがそんな会社、、今後の再修理対応がいかほどなのか。。。長々と書きましたが、仕事は人情。定時から定時まで適当にやって終わらせる会社と、一見さんにでも、誰にでも優しく対応できる会社と、顧客はどちらを選ぶか。答えは簡単ですよ。人情は縁を結ぶ。これから松田自動車さんに色々と頼っていこうと思いますので、今後、よろしくお願いいたします。
娘の父より。

(Translated by Google)
I'm from neighboring Gifu Prefecture. My daughter's car suddenly broke down today, so she rushed to a nearby Matsuda Motors. Despite their busy schedules, they immediately responded and were incredibly kind. The cause of the breakdown was a sloppy maintenance and repair during a recent inspection at another company. The fan belt was installed incorrectly, causing damage to other parts, and the company president drove my daughter to a nearby station, saying it would be dangerous to drive the car home in that condition. Furthermore, when my daughter asked the company where the inspection was performed to arrange a tow, they apparently refused, saying, "That's up to your insurance company." The company president responded, "Isn't that rude to the customer who had the inspection? Isn't that a complete evasion of responsibility?" They explained the cause of the problem and ultimately arranged for the other company to arrange a tow. But I wonder how well a company like that will handle future repairs. I've written a lot, but work is about compassion. Which would customers choose: a company that just does its job from regular hours to finish, or a company that treats everyone kindly, even first-time customers? The answer is simple. Human kindness creates bonds. I will be relying on Matsuda Motors for various things from now on, so I look forward to your continued support.
From a daughter's father.

本日整備お願いしました。
知識が豊富で細かい所までアドバイスしてくれました。洗車までしてあってびっくり！
もちろん接客も文句なし

(Translated by Google)
I had my car serviced today.
They were very knowledgeable and gave me advice on even the smallest details. I was surprised they even washed my car!
And of course, the customer service was impeccable.

33年前のスープラの車検でお願いしました😊
丁寧な対応と整備の細かなチェックがとても助かりました。気持ち良く納車してもらって、本日リハビリがてら北陸方面に330km程ドライブしてきました👍

(Translated by Google)
I had my 33-year-old Supra inspected. 😊
Their courteous service and detailed maintenance checks were extremely helpful. I was pleased with the car's delivery, and today I drove about 330km to the Hokuriku region to rehab it. 👍

プジョーのエアコンガス漏れの修理でお世話になりました。
安く、修理箇所の説明も丁寧でした。安心して任せる事が出来ました。評判通りでした☆
又宜しくお願い致します。

他店ですがネットで外車のエアコン修理に強い店等検索で出てきましたが、豪華なホームページの程点検だけでかなりの金額の見積もりでした。
ノルマもあるのか、問い合わせだけで電話番号からありとあらゆる事を聞かれたので流石にビックリしました。
昔からきちんとした整備工場が間違いありませんね。

ワコーズも扱っているようで、色んな相談に乗ってくれます。
とても話しやすい方なので、まずは相談してみると良いと思います。

(Translated by Google)
They helped me repair a gas leak in my Peugeot's air conditioning.
They were reasonably priced and explained the repair needs thoroughly. I was able to leave it to them with peace of mind. It lived up to their reputation ☆
I look forward to working with them again.

This is a different shop, but I found them through an online search for shops that specialize in air conditioning repairs for foreign cars, and despite their fancy website, the quote for just the inspection was quite expensive.
Perhaps they have a quota, as I was surprised when they asked me all sorts of questions, including my phone number, just when I inquired.
This is definitely a well-established repair shop that has been around for a long time.

They also seem to handle WAKO'S products, and are happy to help with any questions you may have.
They are very easy to talk to, so I recommend giving them a call first.